These terms govern your use of the 11bd platform. Please read them carefully before registering or placing any bets. By creating an account at 11bd, you agree to everything set out below.
A quick summary of the most important rules at 11bd before you read the full terms.
Each player is permitted to hold only one active account at 11bd. Duplicate accounts will be closed and any associated balances may be forfeited. If you already have an account, do not register again — simply log in.
You must be at least 18 years old to register and bet at 11bd. We take age verification seriously and reserve the right to request documentation at any time. Accounts found to belong to underage players will be closed immediately.
Winnings at 11bd are paid promptly. Withdrawals are processed to the same payment method used for your deposit — bKash, Nagad, or Rocket. There are no hidden fees on withdrawals and most requests are completed within minutes.
You are responsible for keeping your 11bd login credentials secure. Do not share your password with anyone. If you suspect unauthorised access to your account, contact 11bd support immediately. We will never ask for your password via chat or email.
All bonuses and promotions at 11bd are subject to specific wagering requirements. Bonus funds cannot be withdrawn until the applicable wagering conditions have been met. Full bonus terms are displayed at the time each offer is claimed.
11bd reserves the right to suspend or close any account that is found to be in breach of these terms. This includes accounts involved in fraudulent activity, bonus abuse, or any attempt to manipulate the platform or its markets.
These Terms and Conditions ("Terms") govern the relationship between you ("the Player") and 11bd ("the Platform", "we", "us", "our") in connection with your use of the 11bd website, mobile interface, and all associated services available at 11bd.org. By registering an account, making a deposit, or placing a bet at 11bd, you confirm that you have read, understood, and agreed to these Terms in full.
These Terms apply to all players using the 11bd platform, including those accessing the site from Bangladesh and any other permitted jurisdiction. If you do not agree with any part of these Terms, you should not register an account or use the 11bd platform.
These Terms were last updated on 1 January 2025. 11bd reserves the right to update these Terms at any time. Continued use of the platform after any update constitutes acceptance of the revised Terms.
11bd is committed to operating a fair, transparent, and responsible betting platform. These Terms are designed to protect both the player and the integrity of the platform. We encourage all players to read them carefully and contact our support team at [email protected] if anything is unclear.
To register and use the 11bd platform, you must meet all of the following eligibility requirements:
11bd takes age verification seriously. We reserve the right to request government-issued identification at any time to confirm a player's age and identity. Accounts that cannot be verified will be suspended pending review.
By registering at 11bd, you confirm that you meet all eligibility requirements listed above. If your circumstances change and you no longer meet these requirements, you are obligated to notify 11bd immediately and cease using the platform.
Each player is permitted to hold only one active account at 11bd. Opening multiple accounts — whether under the same name, the same device, the same IP address, or the same payment method — is strictly prohibited. If duplicate accounts are identified, 11bd reserves the right to close all associated accounts and forfeit any balances held within them.
When registering at 11bd, you are required to provide accurate and complete information. This includes your full name, date of birth, contact details, and preferred payment method. Providing false or misleading information during registration is a breach of these Terms and may result in account closure.
You are responsible for maintaining the confidentiality of your 11bd account credentials. Do not share your username or password with any other person. 11bd will never contact you to ask for your password. If you believe your account has been accessed without your authorisation, contact our support team immediately at [email protected].
Registering at 11bd is free. There are no account opening fees, no monthly charges, and no minimum activity requirements to keep your account active.
11bd accepts deposits via bKash, Nagad, and Rocket — the payment methods most widely used by players in Bangladesh. All deposits are processed in Bangladeshi Taka (BDT). Deposits are credited to your 11bd account instantly in most cases, subject to the processing times of the relevant payment provider.
The following conditions apply to all deposits at 11bd:
All funds deposited at 11bd are held in a dedicated account separate from 11bd's operational funds. Your balance is protected and available for withdrawal at any time, subject to any applicable wagering requirements on bonus funds.
11bd processes withdrawal requests promptly. Most withdrawals are completed within minutes of the request being submitted, subject to standard verification checks. Withdrawals are paid to the same payment method used for your most recent deposit — bKash, Nagad, or Rocket.
11bd reserves the right to delay or withhold a withdrawal if there is reasonable suspicion of fraudulent activity, bonus abuse, or a breach of these Terms. In such cases, the player will be notified and given the opportunity to provide clarification.
All bets placed at 11bd are subject to the specific rules applicable to the relevant sport, game, or market. These rules are available within each betting section of the platform. The following general betting rules apply across all markets at 11bd:
For game-specific rules covering Andar Bahar, Megaways, Ways of the Qilin, the 24 Hour Grand Prix, and all live casino products, please refer to the rules section within each individual game or product page on the 11bd platform.
11bd offers bonuses and promotions to both new and existing players from time to time. All bonuses are subject to specific terms that are communicated at the time the offer is made. The following general conditions apply to all bonuses at 11bd:
If you have any questions about the terms of a specific bonus or promotion at 11bd, contact our support team before claiming the offer. We're happy to explain the conditions in plain language.
The following activities are strictly prohibited at 11bd. Engaging in any of these activities will result in account suspension, forfeiture of balances, and may be reported to relevant authorities:
11bd actively monitors all account activity for signs of prohibited conduct. Our risk and compliance team reviews flagged accounts regularly. Players found to be in breach of this section will have their accounts closed and all funds may be forfeited.
11bd reserves the right to suspend, restrict, or permanently close any player account at its discretion. Reasons for account action include but are not limited to:
Players may also request the voluntary closure of their own account at any time by contacting 11bd support. If your account is closed voluntarily and you have a positive real-money balance, 11bd will process a withdrawal of that balance to your registered payment method within a reasonable timeframe.
If your account is suspended due to a suspected breach of these Terms, 11bd will notify you and provide an opportunity to respond before any final decision is made, except in cases where immediate action is required to prevent ongoing harm to the platform or other players.
11bd is committed to promoting responsible gaming. We provide a range of tools to help players manage their betting activity, including deposit limits, session time reminders, and self-exclusion options. These tools are available in your account settings and can be activated at any time.
If you are concerned about your gambling habits or those of someone you know, we encourage you to use these tools and seek support. Gambling should be an enjoyable activity — if it stops being that, please reach out to our support team or visit the 11bd Responsible Gaming page for more information.
11bd's responsible gaming tools are free to use and available to all registered players. You do not need to provide a reason to activate any of these features.
11bd collects and processes personal data in accordance with our Privacy Policy, which is available at 11bd.org/privacy-policy. By registering at 11bd, you consent to the collection and use of your personal data as described in that policy.
In summary, 11bd collects personal data for the following purposes:
11bd does not sell your personal data to third parties. Data is shared only with payment processors and verification service providers as necessary to operate the platform. Full details are available in the 11bd Privacy Policy.
To the fullest extent permitted by applicable law, 11bd's liability to any player in connection with the use of the platform is limited to the amount of funds held in that player's account at the time the relevant claim arises.
11bd is not liable for:
Nothing in these Terms limits 11bd's liability for fraud, gross negligence, or any other liability that cannot be excluded under applicable law.
11bd reserves the right to update or amend these Terms and Conditions at any time. When changes are made, the updated Terms will be published on this page with a revised "Last Updated" date. For significant changes, 11bd will notify registered players via email or an in-platform notification.
Your continued use of the 11bd platform after any update to these Terms constitutes your acceptance of the revised Terms. If you do not agree with the updated Terms, you should stop using the platform and contact support to arrange the closure of your account and withdrawal of any remaining balance.
We recommend bookmarking this page and checking it periodically to stay up to date with the current Terms. The date at the top of this page always reflects when the Terms were last revised.
If you have any questions about these Terms and Conditions, or if you need clarification on any aspect of your account or the 11bd platform, please get in touch with our support team. We're available 24 hours a day, seven days a week.
For complaints or formal disputes, please contact us in writing at [email protected] with the subject line "Formal Complaint". 11bd will acknowledge your complaint within 24 hours and aim to provide a full response within 5 business days.